Find answers to common questions about Whisperly's local audio transcription software. From installation to advanced features, we've got you covered.
Download Whisperly from our official website, run the installer, and follow the setup wizard. The application will automatically download the required AI model (approximately 1GB) on first launch.
Whisperly requires Windows 10+, macOS 10.15+, or Linux (Ubuntu 18.04+), minimum 4GB RAM (8GB recommended), 2GB free storage space, and a modern multi-core CPU. GPU acceleration is optional but recommended.
You only need internet for the initial model download (approximately 1GB). After that, Whisperly works completely offline for all transcription tasks.
Whisperly processes your audio files directly on your device using advanced AI technology. Your audio never leaves your computer, ensuring complete privacy and data security.
Yes, absolutely. All processing happens locally - your audio files and transcripts are never uploaded to the cloud or shared with third parties. Your data stays on your computer at all times.
No, Whisperly doesn't collect, store, or transmit any of your audio data or transcriptions. The application operates entirely offline after the initial model download.
Whisperly supports MP3, WAV, FLAC, M4A, AAC, OGG, and WMA files. The application automatically detects the format and converts it to the optimal format for transcription.
Whisperly supports 99+ languages with automatic language detection. You can also manually select the language for better accuracy. The system handles mixed-language content and various accents.
Yes, Whisperly includes speaker diarization features that can automatically identify and label different speakers in your audio files for clearer, more organized transcriptions.
Processing time depends on the audio length, quality, and model size. A 30-minute audio file typically takes 5-15 minutes depending on your hardware and chosen model size.
Choose based on your needs: Tiny (fastest, basic accuracy), Base (balanced, recommended), Small (better quality), Medium (high quality), or Large (best quality, slowest). For most users, Base or Small models provide the best balance.
Yes, Whisperly supports GPU acceleration for faster processing. You can use NVIDIA CUDA, Apple Metal (Mac), or CPU processing. The application will automatically select the best available option.
Whisperly supports Plain Text (.txt), SRT Subtitle (.srt), JSON Format (.json), and CSV Format (.csv). Each format includes timestamps, confidence scores, and metadata as appropriate.
Yes, use the 'Copy' button to quickly copy the transcription text to your system clipboard for easy pasting into other applications.
Yes, all export formats include precise timestamps. SRT format provides subtitle-style timing, while JSON and CSV formats include start/end times for each segment.
Ensure you have an internet connection for the first launch, check that you have sufficient disk space (2GB minimum), and try restarting the application. The model download is required only once.
Close other applications to free up memory, try using a smaller model (Tiny or Base), ensure you're using the recommended device setting, and check that your computer has adequate cooling.
Verify the file format is supported (MP3, WAV, FLAC, M4A, AAC, OGG, WMA). Try converting the file to MP3 or WAV format, or check that the file isn't corrupted.
Update to the latest version, check system requirements, try running with CPU-only mode, and ensure you have adequate RAM and storage space available.
Whisperly is available for a one-time purchase of $39 with a lifetime license. There are no subscription fees or recurring charges - you own the software forever.
Yes, you can try Whisperly for free with limited features before purchasing the full version to ensure it meets your needs.
No, the $39 license is a one-time purchase that includes lifetime access to Whisperly and all future updates at no additional cost.
Yes, Whisperly supports batch processing. You can select multiple audio files and process them sequentially, then export all results at once.
Yes, the application provides confidence scores for each transcription segment, helping you identify areas that may need review or correction.
Yes, you can add custom dictionaries to improve transcription accuracy for specialized content like medical, technical, or industry-specific terminology.
Whisperly automatically checks for updates when connected to the internet. Updates are free for all licensed users and include new features and improvements.
Check the application logs for detailed error information, visit our official website for additional support resources, or contact our support team with specific error messages.
Yes, technical support is included with your license. You can contact our support team for help with installation, usage, or troubleshooting issues.
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