Contact & Support

Need help with Whisperly? We're here to assist you with installation, troubleshooting, and any questions about our local audio transcription software.

Send us a Message

Quick Support Options

Check Our FAQ

Find answers to common questions about installation, troubleshooting, and features.

Browse FAQ

User Guide

Comprehensive guide covering installation, features, and advanced usage.

View User Guide

System Requirements

Ensure your system meets the minimum requirements for optimal performance.

OS: Windows 10+, macOS 10.15+, Linux Ubuntu 18.04+

RAM: 4GB minimum (8GB recommended)

Storage: 2GB free space

CPU: Modern multi-core processor

Other Ways to Reach Us

Email Support

support@whisperly.space

Response within 24 hours

Website

whisperly.space

Download and documentation

Live Chat

Available during business hours

Mon-Fri 9AM-6PM EST

Common Issues & Solutions

"Model Not Found" Error

Ensure you have an internet connection for the first launch and sufficient disk space (2GB minimum).

  • Check internet connection
  • Verify 2GB free disk space
  • Restart the application

Slow Processing

Optimize performance by closing other applications and using appropriate model size.

  • Close other applications
  • Use a smaller model
  • Ensure adequate cooling